Customer Service

How can we help you ?

Topics

Flights
In-store
Deals
General

Book - Flights

How do I book a flight?
How do I book open ended tickets?
Do I need to provide my passport details when booking flights?
How can I book mixed class flights?
What name details are required on a flight booking?

Change / Cancel - Flights

Change or Cancel a flight
When can I expect my refund?
Can I upgrade my seats?
Traveller critically ill or deceased how do I get a refund?
Can I add travellers to my flight reservation?