Book - Flights

• How do I book a flight?
• How do I book open ended tickets?
• What name details are required on a flight booking?
• Do I need to provide my passport details when booking flights?
• How can I book mixed class flights?

Review Itinerary - Flight

• Do I need to confirm my flight with you
• Middle name on itinerary is missing?

Check In - Flights

• How do I check in online with my airline?
• How early do I need to check-in for my flight?
• What does denied boarding mean?
• What if my airline doesn't provide online check in?

Change / Cancel - Flights

• Change or Cancel a flight
• When can I expect my refund?
• Can I add travellers to my flight reservation?
• Can I upgrade my seats?
• Traveller critically ill or deceased how do I get a refund?

Payment & Receipt - Flights

• Payment methods and options
• What taxes and fees are there?
• What currency is displayed?

Schedule Change - Flight

• My flight has had a schedule change, what do I do?

Baggage - Flights

• Will our bags be automatically put on the next flight?
• I need to lodge a lost baggage claim

Seating - Flights