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Change / Cancel - Flights

When can I expect my refund?

If you have already cancelled your reservation the refundable portion of the purchase price paid (if any) will be refunded to you; against the payment Read more...

Change or Cancel a flight

Each fare within the itinerary you have booked carries unique rules and restrictions: If each fare has an airline change fee, then the highest fee applies Read more...

Is it possible to un-cancel a flight booking which was cancelled few months ago?

We are unable to reinstate cancelled bookings.  Read more...

Can I add travellers to my flight reservation?

You cannot add travellers to your existing flight reservation. You need to make a new flight booking for the additional traveller(s) in your party. For Read more...

Can I upgrade my seats?

helloworld.com.au does not currently have the ability to upgrade your reservations using frequent flier miles or upgrade coupons; to explore this option, Read more...

Traveller critically ill or deceased how do I get a refund?

It is possible to cancel a ticket if the traveller is critically ill or is deceased. Refund policies vary widely by airline therefore we recommend you Read more...