Customer Service

How can we help you ?

How do I contact Customer Service?

Online Bookings

For Flight, Hotel, bookings that have been made online call:

  • Customer support: 13 14 15 (Mon - Fri, 9am - 5pm) 

In Store Agent Bookings (offline) or additional travel products.

Please note! Our in store travel agents can not yet service bookings made online. Please use the customer support number above for online enquiries.

  • For Cruises enquiries and bookings
    • Call 13 14 15
  • For helloworld travel agent enquiries and bookings
    • Call 13 14 15
    • Search for your local agent here.