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Travel Advice

Visas, including transit visas, are the passenger's own responsibility.

Travel documents / passports are the passenger's own responsibility:

  • you need to ensure that you have at least 6 months validity on your travel document / passport from the date of your departure return

It is your responsibility to ensure that you are aware of any health requirements for your travel destinations.

  • Vaccinations are strongly recommended for certain destinations.
  • You need to contact your local doctor who will advise you of these requirements.
  • Please note that vaccinations may be recommended some period in advance of travelling.

If you are travelling internationally, you may need travel documents such as a passport or travel visa.


  • You can apply for or renew your passport on the website.


  • Look up whether you'll need a travel visa on the Department of Foreign Affairs and Trade page, or on the website.

Travel advice:

  • The Australian Government's website publishes country-specific travel advice, including safety and security notices, health issues, and other issues to be aware of before travelling.
  • Governments reserve the right to change the visa conditions of entry into their country, so it is for this reason that we asks all clients to organise their own visas through the applicable embassies or, through a specialist visa company. For up-to-date visa information please log-on to the Australian Government's website or to organise visas please visit

Customs / Border Protection:

  • When travelling to another country, be prepared to show customs agents the following documents:
    • Proof of citizenship, such as a valid passport or a government-issued photo ID.
    • Travel Visa, if required by the country you are visiting.
    • Customs declaration form, provided by flight attendants or cruise staff.
    • See the Australian Government's smarttraveller / relevant country's Customer (Border Protection) websites for further information.