Customer Service

How can we help you ?

General - In-Store

How do I contact a helloworld in-store Travel Agent?

You can contact your local helloworld in-store travel agent by: clicking on the AGENT FINDER tab which provides customers with the ability to search for Read more...

How do I book open ended tickets?

An open ended ticket is a ticket which is paid for up front but allows you the flexibility to arrange the date of your and choose you specific flights at Read more...

Do you provide foreign currency exchange services?

We do not currently provide this service online, try your local in store travel agency as they may offer this service. Read more...

In Store deals

For all In Store Deals please click here. Read more...

Can bookings made in store be accessed online as well?

Only bookings booked online can be viewed online, we have to refer you back to your travel agent. in this instance. Read more...

Franchising opportunity query ?

If you would like to discuss franchising opportunities with helloworld please call our Network Support team on 1800 221 222. Read more...

How do I book travel by coach?

We are unable to book Coach travel direct on helloworld.com.au however it can be booked in store. The helloworld Find a Store tab provides customers with Read more...