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- Packages
Packages
Book - Packages
What does run of house mean?
What information do I need to provide when booking on your website?
How do I book a flight for a minor?
What name details are required on a flight booking?
How far in advance can I book a flight?
Review Itinerary - Package
Middle name on itinerary is missing?
Do I need to confirm my flight with you
Check In - Packages
What does denied boarding mean?
How early do I need to check-in for my flight?
Where can I find the check-in / check-out information for my hotel?
What if my airline doesn't provide online check in?
How do I check in online with my airline?
Change / Cancel - Packages
When can I expect my refund?
Can I upgrade my seats?
Payment & Receipt - Packages
Payment methods and options
What taxes and fees are there?
What currency is displayed?
Schedule Change - Packages
My flight has had a schedule change, what do I do?
Baggage - Packages
I need to lodge a lost baggage claim
General - Packages
Flying with medical conditions
How do I find out about parking at my hotel?
Where can I find out information about the layover?
What does denied boarding mean?
What happens if I miss my flight?